Internet connectivity has become a vital aspect of our daily lives, and the ability to turn our device into a mobile hotspot has made it even more convenient. However, some users have reported experiencing issues with their wifi when they turn on the mobile hotspot feature on Windows 11. This can be frustrating but understanding the root cause and implementing effective solutions can help resolve the problem. In this article, we will delve into all the possible reasons why wifi stops working when the mobile hotspot is turned on in Windows 11 and explore the various steps to fix it.
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Fix: WiFI Stops When Mobile Hotspot is Turned On on Windows 11
If you’re using Windows 11 and often use your computer as a mobile hotspot to share internet with other devices, you may have encountered a frustrating issue where your WiFi connection stops working as soon as you turn on the mobile hotspot. This can be a major inconvenience, especially if you rely on your WiFi for work or entertainment. In this guide, we will discuss some possible solutions to fix this issue and get your WiFi working again when the mobile hotspot is turned on.
1. Check your network settings
The first thing you should do is check your network settings to make sure everything is configured correctly. To do this, go to Settings > Network and Internet > Wi-Fi. Make sure your WiFi is turned on and that the correct network is selected. You can also try turning off your mobile hotspot and then turning it back on again to see if that resolves the issue.
2. Update your network drivers
Outdated or corrupt network drivers can cause connectivity issues and may be the reason why your WiFi stops working when your mobile hotspot is turned on. To update your network drivers, go to Device Manager by pressing Windows + X and selecting Device Manager from the menu. Expand the Network adapters section, right-click on your WiFi adapter, and select Update driver. Follow the prompts to install any available updates and restart your computer. Check if the issue has been resolved.
3. Reset network configurations
If updating your network drivers didn’t work, you can try resetting your network configurations. This will reset all your network settings to their default values and may help fix any issues causing your WiFi to stop when the mobile hotspot is turned on. To do this, go to Settings > Network and Internet > Network reset. Click on Reset now and follow the prompts to reset your network settings. After the reset is complete, check if your WiFi is working properly when the mobile hotspot is turned on.
4. Disable power-saving mode
Windows 11 has a power-saving feature that automatically turns off your WiFi adapter when it’s not in use to save battery. This may be the reason why your WiFi turns off when the mobile hotspot is turned on. To disable this feature, go to Settings > System > Power & battery. Click on Additional power settings, select your current power plan, and click on Change plan settings. Click on Change advanced power settings, navigate to Wireless Adapter Settings, and make sure the setting for Power Saving Mode is set to Maximum Performance.
5. Use a third-party WiFi manager
If the above solutions didn’t work, you can try using a third-party WiFi manager to manage your network connections. These tools offer more advanced features and may be able to resolve issues that the default Windows settings can’t. Some popular options are NetSpot, WiFi Commander, and WiFi Manager for Windows 11. These tools offer features like network optimization, signal strength monitoring, and one-click connectivity, which can help fix connectivity issues with your mobile hotspot.
We hope these solutions helped you fix the issue of your WiFi stopping when the mobile hotspot is turned on in Windows 11. If none of these solutions worked, you may need to contact your internet service provider or check your WiFi hardware for any compatibility issues.
1. Uninstall the KB5014699 update
On July 13, 2021, Microsoft released an update for Windows 10 users, known as KB5014699. However, soon after the release, many users reported facing various issues such as slow performance, audio distortion, and software compatibility problems. If you are also experiencing similar problems after installing the KB5014699 update, you may want to consider uninstalling it. In this article, we will guide you through the steps to uninstall the KB5014699 update on your Windows 10 computer.
Step 1: Open the Settings app
To begin the process, open the Settings app on your Windows 10 computer. You can do this by clicking on the Start menu and then clicking on the gear icon or by using the Windows key + I shortcut.
Step 2: Navigate to Update & Security
In the Settings app, click on the Update & Security option.
Step 3: Go to Windows Update
In the left-hand side menu, click on the Windows Update option.
Step 4: Click on View update history
On the Windows Update page, click on the View update history link.
Step 5: Click on Uninstall updates
Scroll down to the Quality updates section and click on the Uninstall updates link.
Step 6: Select the KB5014699 update
From the list of installed updates, find the KB5014699 update and click on it to select it.
Step 7: Click on Uninstall
Once you have selected the KB5014699 update, click on the Uninstall button at the top of the list.
Step 8: Confirm the uninstallation
A pop-up window will appear asking you to confirm the uninstallation. Click on Yes to proceed.
Step 9: Restart your computer
After the uninstallation process is complete, you will be prompted to restart your computer. Click on Restart Now to complete the process.
After your computer restarts, the KB5014699 update will be uninstalled from your system. You can now check if the issues you were facing have been resolved. If you still face any problems, you can try performing a system restore to go back to a previous state before the update was installed.
In conclusion, if you are experiencing any issues after installing the KB5014699 update, it is recommended to uninstall it and wait for Microsoft to release a fixed version. You can also check for any available updates in the Windows Update section of the Settings app to make sure you have the latest and most stable version of Windows 10 installed on your computer.
2. Update Windows to install the hotfix
Windows is constantly evolving and receiving updates to improve its performance, security, and overall user experience. Keeping your Windows operating system up to date is crucial for a smooth and efficient computing experience. In this blog, we will discuss the importance of updating Windows and how to install the hotfix to ensure your system is running at its best.
Why Update Windows?
There are several important reasons to update your Windows operating system:
1. Security: Cybersecurity threats are constantly evolving, and Windows updates are crucial for protecting your system from potential attacks. These updates often include security patches and bug fixes that help to prevent hackers from exploiting vulnerabilities in the system.
2. Performance: Windows updates also help to improve the performance of your system. They can fix bugs and glitches that may be slowing down your computer, as well as optimize resources and processes to make your system run more smoothly and efficiently.
3. Compatibility: Newer versions of software and applications may not be compatible with older versions of Windows. Updating your operating system ensures that you have the necessary components and features to run the latest software.
4. New Features: Windows updates also bring new features and functionality to your system, enhancing your overall user experience. These could range from a new user interface to improved tools and applications.
How to Update Windows:
1. Check for updates: The first step is to check for any available updates. To do this, go to Settings > Update & Security > Windows Update. Click on the “Check for updates” button.
2. Install the updates: If there are any updates available, click on the “Install now” button to start the installation process. Depending on the size of the updates, this could take a few minutes to a few hours. Make sure your computer is plugged in and connected to a stable internet connection to avoid any interruptions during the installation.
3. Restart your computer: Once the updates are installed, you will be prompted to restart your computer. Click on the “Restart now” button to reboot your system.
4. Check for hotfixes: A hotfix is a software update that addresses a specific issue or bug in the system. To check for hotfixes, go to the Microsoft Update Catalog and search for the specific hotfix you need. Download and install the hotfix according to the instructions provided.
5. Enable automatic updates: To ensure that your system stays up to date, it is recommended to enable automatic updates. This will automatically download and install updates in the background without any manual intervention.
Updating Windows is an essential part of maintaining a secure and efficient system. With the constant changes and advancements in technology, it is crucial to keep your operating system up to date. By following these steps and regularly checking for updates, you can ensure that your system is optimized and running at its best. Don’t forget to install the hotfix to address any specific issues and improve your overall user experience.
3. Install KB5014668 manually via MUC
Microsoft regularly releases security updates and patches for its operating systems and software products to keep them secure and free from vulnerabilities. One such update is KB5014668, which addresses a critical vulnerability in the Windows operating system. In some cases, the update may fail to install through Windows Update and users may need to install it manually through the Microsoft Update Catalog (MUC). Here’s how to do it:
1. First, open the Microsoft Update Catalog website (https://www.catalog.update.microsoft.com/home.aspx) in your preferred web browser.
2. In the search box, type in “KB5014668” and hit Enter. This will bring up a list of search results for the update.
3. Look for the update that matches your system architecture (x86 or x64) and click on the “Download” button next to it.
4. A pop-up window will appear, asking you to confirm the download. Click on “Open” to continue.
5. The update file will be downloaded to your computer. Once the download is complete, double-click on the downloaded file to begin the installation process.
6. A User Account Control (UAC) prompt may appear asking for permission to run the installer. Click on “Yes” to proceed.
7. Follow the on-screen instructions to complete the installation of KB5014668. You may need to restart your computer for the changes to take effect.
8. After the restart, check the Windows Update section to make sure that the update has been successfully installed. If it still shows as pending, try running Windows Update again to see if it will be installed automatically.
Manually installing updates through MUC is a useful workaround when updates fail to install through Windows Update. It is also a good idea to periodically check for and install updates from MUC to make sure your system is up to date and secure. Remember to always download updates from trusted sources to avoid any potential security risks.
4. Reset the network connection
Sometimes, issues with slow internet connection can be resolved by resetting the network connection on your device. Here’s how to do it:
1. Turn off Wi-Fi: If you’re using a wireless connection, disable Wi-Fi on your device. You can usually do this by going into your device’s settings and toggling the Wi-Fi button to “off.”
2. Turn off mobile data: If you’re using a cellular connection, turn off mobile data by going into your device’s settings and disabling the option for cellular data.
3. Wait for a few minutes: After turning off Wi-Fi or mobile data, wait for at least 30 seconds before turning them back on. This will give your network time to refresh.
4. Enable Wi-Fi or mobile data: Once the waiting period is over, turn Wi-Fi or mobile data back on. Your device should automatically connect to the network.
5. Restart your device: If resetting the connection doesn’t work, try restarting your device. Sometimes, a simple reboot can fix network issues.
6. Forget the network: If you’re still experiencing slow internet connection, you may need to forget the network you’re connected to and reconnect. To do this, go to your device’s Wi-Fi settings, find the network and select “Forget this network.” Then, try reconnecting to it.
7. Reset network settings: If none of the above steps work, you may need to reset your device’s network settings. This will erase all saved Wi-Fi networks and reconnect your device to the network as if it’s the first time. To do this, go to your device’s settings and look for the option to reset network settings.
By resetting the network connection, you are essentially refreshing your device’s connection to the internet. This can help resolve any underlying network issues that may be causing slow internet speeds. If the problem persists, you may need to contact your internet service provider for further assistance.
5. Disable or Uninstall 3rd party firewall
In this day and age, with constant concerns over online security and cyber threats, having a firewall is essential for protecting your computer and data. A firewall acts as a barrier between your computer and the internet, filtering out potentially harmful traffic and keeping your system safe. However, there may be instances where you need to disable or uninstall a third-party firewall. Here are five reasons why and how to do it.
1. Conflicts with Windows Firewall:
Most modern operating systems come with a built-in firewall, and on Windows, it is known as Windows Firewall. Running two firewalls simultaneously can cause conflicts and impede performance. It is recommended to only have one firewall activated at a time for optimal protection. If you have already installed a third-party firewall, it is wise to disable or uninstall it to avoid any conflicts.
To disable a third-party firewall on Windows, you can go to the ‘Control Panel’ and navigate to ‘System and Security’ and then ‘Windows Defender Firewall.’ From there, you can turn off the third-party firewall and enable the Windows Firewall.
2. Third-party firewall not updated:
In order for a firewall to be effective, it needs to be regularly updated with the latest security patches and definitions. If you have a third-party firewall that has not been updated for a while, it may not be providing adequate protection against new threats. In such cases, it might be better to disable or uninstall it and rely solely on the in-built firewall or a different security solution.
3. Software incompatibilities:
Sometimes, a third-party firewall may not be compatible with certain software or applications, causing them to malfunction. This can be particularly frustrating if you use these programs regularly. If you are facing compatibility issues, you may have to disable or uninstall the third-party firewall for these programs to function correctly.
4. Performance issues:
Firewalls are resource-intensive programs, and if you have a relatively old or low-performance computer, running a third-party firewall can slow down your system. Turning off the firewall or using a different security solution can help improve the overall performance of your computer.
5. Want to switch to a different firewall:
There are various third-party firewalls available in the market, each with different features and capabilities. If you want to switch to a different firewall, you might need to disable or uninstall the current one to avoid any conflicts. Make sure to fully uninstall the old firewall before installing a new one for optimal protection.
In conclusion, while having a firewall is essential for protecting your computer, there may be instances where disabling or uninstalling a third-party firewall is necessary. However, it is crucial to always have some form of protection in place, whether it is the in-built firewall or a different security solution. Regularly updating your firewall and other security software is crucial for staying protected against the ever-evolving cyber threats.
6. Reset or Reset Router
In today’s connected world, having a stable and secure internet connection is essential. Whether it’s for work, entertainment or staying connected with friends and family, a good router is the backbone of any home network. However, like any electronic device, routers can sometimes encounter issues that require troubleshooting. One of the most common solutions for fixing network issues is resetting the router. In this blog post, we will discuss what resetting a router means, why you might need to do it, and how to reset different types of routers.
What is a reset or reset router?
A router reset is a process of restoring a router to its default factory settings. This means that all custom settings, configurations, and passwords will be erased, and the router will be reverted to its original state when you first purchased it. A reset is often the last resort for troubleshooting network issues and is usually recommended by the manufacturer’s technical support team.
Why do you need to reset your router?
There are several reasons why you might need to reset your router:
1. Network connectivity issues: If you’re experiencing slow internet speeds, dropped connections, or other network issues, resetting your router can often fix the problem. It helps clear any technical glitches that may be causing the issue.
2. Forgot password: If you have forgotten your router’s password, resetting it will erase the current password and allow you to set a new one.
3. Change of internet service provider: If you switch to a new internet service provider, you will need to reset your router to reconfigure it for the new service.
4. Network security threats: If you suspect that your router has been compromised, resetting it will remove any potentially malicious settings or configurations.
5. Router firmware update: Some firmware updates require a reset to properly install and apply the changes.
How to reset your router?
Now that you know why it might be necessary to reset your router let’s look at how to do it. The process may vary slightly depending on the router model, but the general steps are as follows:
Step 1: Locate the reset button on your router. It is usually a small hole labeled “Reset” or “Restore Factory Settings.”
Step 2: Use a paperclip or a small pointy object to press and hold the reset button for a few seconds (usually 10-30 seconds).
Step 3: Release the button when the router lights start flashing or when the device restarts.
Step 4: Wait for the router to finish rebooting and resetting itself to its default factory settings.
Step 5: If necessary, reconnect your devices to the router using the new default network name (SSID) and password.
Different types of routers may have slightly different steps for resetting, so it’s always best to check your router’s manual for specific instructions.
While resetting your router can be an effective solution for network issues, it should be a last resort after trying other troubleshooting steps like power cycling the router or updating firmware. Keep in mind that resetting your router will erase all custom configurations, and you will need to reconfigure your network settings. It’s a good idea to write down your current settings before resetting the router, so you can easily reapply them afterward.
In conclusion, a reset or reset router can be a useful troubleshooting step for fixing network issues, but it should be used with caution. Knowing when and how to reset your router can save you time and frustration when dealing with internet connectivity problems.
7. Update network adapter
Keeping your network adapter up to date is crucial for a smooth and efficient internet connection. Here are 7 easy steps you can follow to update your network adapter:
1. Identify your network adapter model – Before you begin the update process, it is important to check the make and model of your network adapter. This information can usually be found on the device itself or by checking your computer’s specifications.
2. Download the latest driver – Once you have identified your network adapter model, go to the manufacturer’s website and look for the latest driver for your particular model. Most manufacturers offer driver downloads for free on their website.
3. Uninstall the old driver – Before installing the new driver, it is recommended to uninstall the old driver completely. To do this, go to Device Manager (press Windows key + X and select “Device Manager”) and locate your network adapter under the “Network adapters” section. Right-click on your network adapter and select “Uninstall device”. Make sure to select the option to delete the driver software when prompted.
4. Install the new driver – Once the old driver is uninstalled, install the new driver that you downloaded in step 2. Follow the installation steps provided by the manufacturer.
5. Update through Device Manager – If you are unable to find the latest driver on the manufacturer’s website, you can also update your network adapter through Device Manager. Right-click on your network adapter and select “Update driver”.
6. Use third-party software – There are many third-party software available that can automatically scan your system and update all your drivers, including your network adapter. Some popular options include Driver Booster, Driver Easy, and Snappy Driver Installer.
7. Restart your computer – After updating your network adapter, it is important to restart your computer to complete the installation process. This ensures that the new driver is properly loaded and functioning correctly.
In conclusion, updating your network adapter is a simple process that only takes a few minutes. By keeping your network adapter up to date, you can ensure a stable and efficient internet connection. Make it a habit to regularly check for updates and your network adapter will thank you for it.
8. Enable IPv6
IPv6 (Internet Protocol version 6) is the latest version of the Internet Protocol, which is used to uniquely identify and communicate with devices connected to a network. IPv6 is designed to replace IPv4, as the latter is running out of available addresses due to the rapid growth of the internet.
Enabling IPv6 on your devices will not only ensure that you have a larger pool of available IP addresses, but it also brings several benefits such as improved security, better performance, and easier network management.
In this blog post, we will discuss how to enable IPv6 on different operating systems and devices.
1. Enable IPv6 on Windows:
– Open the Control Panel and go to Network and Internet.
– Click on Network and Sharing Center.
– Click on Change adapter settings.
– Right-click on your network connection and select Properties.
– Select Internet Protocol Version 6 (TCP/IPv6) and click on Properties.
– Check the box next to “Obtain an IPv6 address automatically” and click OK.
– Repeat the steps for all network connections if you have multiple.
– IPv6 is now enabled on your Windows device.
2. Enable IPv6 on Mac:
– Click on the Apple icon and select System Preferences.
– Click on Network.
– Select your network connection from the left sidebar.
– Click on Advanced.
– Go to the TCP/IP tab.
– Change the Configure IPv6 option to Automatically.
– Click OK.
– IPv6 is now enabled on your Mac.
3. Enable IPv6 on Linux:
– Open the Terminal.
– Type “sudo nano /etc/sysctl.conf” and press Enter.
– Scroll to the end of the file and add the following line:
net.ipv6.conf.all.disable_ipv6 = 0
– Save the changes and exit the editor.
– Type “sudo sysctl -p” to reload the configuration.
– IPv6 is now enabled on your Linux device.
4. Enable IPv6 on iOS:
– Open the Settings app.
– Tap on Wi-Fi.
– Tap the blue “i” icon next to your network name.
– Scroll down and click on Configure IP.
– Select Automatic.
– IPv6 is now enabled on your iOS device.
5. Enable IPv6 on Android:
– Open the Settings app.
– Go to Network & internet.
– Tap on Wi-Fi.
– Tap and hold on your network name.
– Tap on Manage network settings.
– Toggle on the “Advanced Options” button.
– Select DHCP with IPv6.
– IPv6 is now enabled on your Android device.
6. Enable IPv6 on Router:
– Open your router’s configuration page.
– Look for an IPv6 setting or option.
– Enable IPv6 and save the changes.
– Your router is now configured to use IPv6.
7. Enable IPv6 on Network Switch:
– Access your switch’s configuration interface.
– Go to the IPv6 settings.
– Enable IPv6 and save the changes.
– Your network switch is now configured to use IPv6.
8. Test your IPv6 Connection:
– There are several websites and tools you can use to test your IPv6 connection, such as test-ipv6.com or ipv6-test.com.
– Alternatively, you can also perform a Google search for “What is my IPv6 address” to see if your device has an IPv6 address.
– If everything is set up correctly, you should see an IPv6 address assigned to your device.
9. Use System Restore
Sometimes, our computers can act up and things don’t work the way they’re supposed to. Whether it’s because of a buggy software update or a virus, these issues can cause major headaches for users. However, there’s a feature built into most Windows operating systems that can help alleviate these problems – System Restore.
System Restore is a tool that essentially takes your computer back in time to a previous state. It tracks changes made to the operating system and keeps a record of them. This means that if something goes wrong, you can undo those changes and return your computer to a working state.
To use System Restore, follow these steps:
1. Click on the Start button and type “System Restore” in the search bar.
2. Click on the System Restore application from the results.
3. A window will pop up asking which restore point you would like to use. A restore point is a snapshot of your computer at a specific moment in time, so it’s important to choose one that is before the issue occurred.
4. If you don’t see any restore points, make sure that the “Show more restore points” box is checked.
5. Select the desired restore point and click “Next.”
6. Review the information about the selected restore point and click “Finish” to start the restore process.
7. Your computer will restart and begin the restore process. This may take a few minutes, so be patient.
8. Once the process is complete, your computer will restart again, and you should be able to use it as normal.
It’s important to note that System Restore does not affect your personal files, such as documents, photos, and music. It only restores the system settings and files that are necessary for the operating system to function correctly.
Additionally, if you have any software or programs installed after the selected restore point, they will need to be reinstalled. It’s always a good idea to keep track of when you install new programs or updates so that you can choose an appropriate restore point.
System Restore is an excellent tool for troubleshooting Windows issues, and it’s always good practice to create a restore point before making any significant changes to your computer, such as installing new software or updates.
In conclusion, in cases of computer trouble, don’t panic. Instead, try using System Restore to take your computer back in time and fix the issue. This feature can save you time and frustration, and it’s a powerful tool in your tech troubleshooting arsenal.
10. Perform a clean install or repair install
Performing a clean install or repair install can help resolve software issues and improve the overall performance of your computer. Whether you are experiencing crashes, slow boot times, or other glitches, a clean or repair install can be the solution. In this blog, we will discuss the difference between these two methods and how to perform them.
What is a Clean Install?
A clean install, also known as a clean boot or clean installation, is a process of erasing your entire hard drive and installing a fresh copy of your operating system (OS) on it. This means that all data, including programs, files, and settings, will be deleted. It is important to note that a clean install is a drastic measure and should only be performed as a last resort.
What is a Repair Install?
A repair install, also known as an in-place upgrade, is the process of reinstalling your operating system over the existing one. This method allows you to keep your personal files, settings, and programs intact while replacing corrupted or missing system files. Repair install is a less severe option compared to a clean install and is more suitable for fixing common software issues.
When Should You Perform a Clean or Repair Install?
A clean install should only be considered when your computer is experiencing severe issues, such as frequent crashes, viruses, or a corrupted operating system. For minor issues that do not require erasing your entire hard drive, a repair install is a more suitable option.
How to Perform a Clean Install?
Before proceeding with a clean install, make sure to back up all your important files to an external drive. Here are the steps to perform a clean install:
Step 1: Create a bootable installation media by downloading the latest version of your OS onto a USB or DVD.
Step 2: Insert the bootable media into your computer and restart it.
Step 3: Press the key (Del, F12, or F2) to access the boot menu and select the bootable media as the first boot device.
Step 4: Follow the on-screen instructions to install the OS, erasing all the existing partitions.
Step 5: Once the installation is complete, you can start customizing your settings and reinstalling necessary programs.
How to Perform a Repair Install?
If you don’t want to lose your personal files and settings, a repair install is a better option. Follow these steps to perform a repair install:
Step 1: Back up all your important files to an external drive.
Step 2: Create a bootable installation media for your OS.
Step 3: Insert the bootable media and restart your computer.
Step 4: Follow the on-screen instructions to perform a repair install. Make sure to select the option to keep your personal files, settings, and apps.
Step 5: Once the process is complete, your computer will restart, and you can start using it with the updated version of your OS.
In conclusion, a clean install should only be considered when all other options have been exhausted, as it requires more time and effort to reinstall your programs. On the other hand, a repair install is a relatively quick and less invasive method for fixing common software issues. Remember to back up your files before performing any of these methods, to avoid losing important data. We hope this blog helped you understand the difference between a clean and repair install and how to perform them.
In conclusion, understanding and troubleshooting the issue of WiFI stopping when mobile hotspot is turned on in Windows 11 can greatly improve the user experience. By following the steps outlined above, you can easily resolve this problem and enjoy uninterrupted connectivity on both your WiFI and mobile hotspot. Whether it is adjusting your network settings or updating your drivers, there are multiple solutions available to fix this issue. It is important to keep in mind that every situation may be unique, so do not hesitate to seek additional help or consult with a professional if needed. With the right knowledge and troubleshooting techniques, you can successfully navigate this issue and ensure a smooth and seamless internet connection on your Windows 11 device.