PS4 Error Code CE-33984-7 is a commonly encountered problem among PlayStation 4 users, causing frustration and inconvenience. The error can occur due to various reasons, and many users struggle to fix it on their own. In this article, we will delve into the details of this error and provide a comprehensive guide on how to troubleshoot and fix it. Whether you are a novice or an experienced PS4 user, this guide will equip you with the necessary knowledge and techniques to resolve the CE-33984-7 error and get back to your gaming experience in no time. So, let’s explore all the aspects of this error and find the best solution to get your PS4 up and running again.
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How to Fix PS4 Error Code CE-33984-7
The PlayStation 4 is a popular gaming console used by millions of people around the world. As with any electronic device, it is not free from technical issues. One such issue that many PS4 users have encountered is the error code CE-33984-7. This error indicates a problem with the internet connection on the console, making it unable to connect to the PlayStation network. In this blog, we will discuss how to fix PS4 error code CE-33984-7.
1. Check your Internet connection
The first step in fixing this error is to check your internet connection. Make sure that your PS4 is connected to a stable and high-speed internet connection. You can do this by testing the internet connection on your PS4. Go to Settings > Network > Test Internet Connection. If the test shows that there is a problem with your connection, try restarting your router and connecting to the internet again. You can also try connecting your PS4 to a different network to see if the error persists.
2. Check PSN server status
Sometimes, the PSN servers might be down or undergoing maintenance, which can cause this error. Before trying any other solution, it is always a good idea to check the PSN server status. You can do this by visiting the PlayStation Network Service Status page on the official PlayStation website. If there is an ongoing issue with the servers, you will have to wait for the issue to be resolved.
3. Update your PS4 software
An outdated software can also cause this error to occur. Make sure that your PS4 software is up to date by going to Settings > System Software Update. If there is an available update, download and install it. This can potentially fix the error you are facing.
4. Check for any external factors
Sometimes, external factors such as firewall settings or DNS settings can also cause this error to occur. Make sure that your router and firewall settings are not blocking the PSN connection. You can also try changing the DNS settings on your PS4 to a public DNS server like Google DNS (188.8.131.52 and 184.108.40.206) or OpenDNS (220.127.116.11 and 18.104.22.168). To change the DNS settings, go to Settings > Network > Set Up Internet Connection > Custom > DNS Settings.
5. Test the connection in Safe Mode
If none of the above solutions work, you can try testing the internet connection in Safe Mode. To access Safe Mode, turn off your PS4 by pressing and holding the power button for about 7 seconds. Once your PS4 is off, press and hold the power button again, until you hear two beeps. This will boot your PS4 into Safe Mode. From there, select the option “Test Internet Connection”. If the test is successful, restart your PS4 and try connecting to the PSN again.
Hopefully, one of the solutions mentioned above helped you fix PS4 error code CE-33984-7. If the error persists, you can try reaching out to PlayStation support for further assistance. Keep your PS4 software updated and check for any external factors that might be causing the error to occur. Happy gaming!
Method 1: Checking the status of PSN
If you’re an avid gamer or just someone who loves to play on your PlayStation console, chances are you rely on the PlayStation Network (PSN) for access to online multiplayer, game downloads, and other features. But what happens when you can’t log in or connect to the PSN? It could be due to an issue on your end or a problem with the PSN itself. In this blog post, we’ll discuss how you can easily check the status of the PSN to determine if there’s an outage or if it’s an issue on your side.
Step 1: Go to the official PSN status website
The first step to checking the status of the PSN is to go to the official PSN status website. This website is constantly updated with the current status of the PSN and any ongoing maintenance or outages.
Step 2: Check the overall status of the PSN
On the homepage of the PSN status website, you will see an overall status indicator that shows whether the PSN is up and running, partially unavailable, or completely down. This indicator is color-coded for easy understanding. Green means the PSN is up, yellow means there are some issues, and red means the PSN is completely down.
Step 3: Check the status of specific services
Underneath the overall status indicator, you will see a list of all the services that the PSN provides, such as account management, online gameplay, and PlayStation Store. By default, these services will be marked with a green tick, meaning they are up and running. If any of the services have a yellow or red symbol, it means there may be some issues with that particular service.
Step 4: Check for maintenance or issues on specific platforms
If you’re experiencing issues on a specific platform, such as PlayStation 4 or PlayStation 5, you can click on the “View status by platform” button on the top right of the status page. Here, you will see a list of all the platforms and their current status. This can be helpful in identifying if the issue is with a specific platform or if it’s a widespread problem.
Step 5: Check social media for updates
In addition to the PSN status website, you can also check the official PlayStation Twitter account for any updates or announcements about ongoing issues with the PSN. The PlayStation community is very active on social media, so you can also check for updates using hashtags like #PSNDown or #PSNOutage.
In conclusion, checking the status of the PSN is a quick and easy process that can help you determine if there are any issues with the PSN or if the problem is on your side. By following the steps outlined in this blog post, you can stay up to date with any outages or maintenance and avoid any frustration while trying to connect to the PSN. Happy gaming!
Method 2: Restarting or Rebooting your Local Network
Restarting or rebooting your local network can resolve many technical issues that you might be experiencing. It basically involves resetting all the connected devices, such as your router, modem, and computer, in your local network. This can help get rid of any glitches or errors that may be hindering the proper functioning of your network.
Here are the steps you can follow to restart or reboot your local network:
Step 1: Turn off all devices
To begin with, turn off all the devices connected to your network. This includes your router, modem, computer, and any other devices, such as printers, gaming consoles, or smart home devices. Make sure to unplug them from the power source as well.
Step 2: Wait for a few minutes
Once all the devices are turned off, wait for a few minutes. This will give enough time for the devices to completely shut down and clear any temporary data or cache.
Step 3: Turn on the modem and wait for it to boot up
Start by turning on your modem. Wait for a few minutes for it to boot up properly. This may take around 3-5 minutes, depending on your internet service provider.
Step 4: Turn on the router and wait for it to boot up
Next, turn on your router and wait for it to boot up. Again, this may take a few minutes. Make sure all the lights on the router are steady and not flashing.
Step 5: Turn on other devices one at a time
Once your modem and router are up and running, you can start turning on other devices one at a time. Wait for each device to connect to the network before turning on the next one. This will help avoid any connection issues.
Step 6: Check your internet connection
Once all the devices are turned on and connected to the network, check your internet connection. If your internet is still not working, try restarting your computer as well.
In most cases, a simple restart or reboot of your local network can solve the problem. However, if you are still experiencing issues, you may need to troubleshoot further or contact your internet service provider for assistance.
Method 3: Activate Console as primary
In order to activate your console as primary, follow these steps:
1. Turn on your PlayStation console and log in to your account.
2. Go to the “Settings” menu and select “Account Management”.
3. Select “Activate as Primary PS4” and then click on “Activate”.
4. A message will pop up asking if you want to activate the console as primary, select “Yes”.
5. Your console will now be activated as primary.
Activating your console as primary allows you to access all of the features and benefits of PlayStation Plus, such as online multiplayer, free games, and exclusive discounts. Additionally, your digital content, such as games and DLC, will be shared with all accounts on the console.
It is important to note that you can only have one primary console per account. If you want to change your primary console, you will need to deactivate the current one first.
To deactivate your primary console, follow these steps:
1. Go to the “Settings” menu and select “Account Management”.
2. Select “Activate as Primary PS4” and then click on “Deactivate”.
3. Confirm the deactivation by selecting “Yes”.
4. Your console will no longer be activated as primary.
If you encounter any issues while trying to activate your console as primary, make sure your account is in good standing and that you have an active PlayStation Plus subscription. You may also want to check for any system updates or try restarting your console.
In conclusion, activating your console as primary is a simple process that can give you access to various PlayStation Plus benefits. Make sure to keep your primary console up to date and in good standing to avoid any issues with your account. Happy gaming!
Method 4: Power-cycling your console
Power-cycling, or simply turning off and on, your console can often solve various technical issues. This method works for both Xbox and PlayStation consoles.
To power-cycle your console, follow these steps:
1. Turn off your console by pressing and holding the power button for a few seconds until it shuts down completely. This is important because simply pressing the power button may put your console in sleep mode.
2. Once the console is fully shut down, unplug the power cord from the back of the console.
3. Wait for at least 30 seconds before plugging the power cord back in.
4. Turn on your console by pressing the power button again.
5. Wait for your console to fully start up and check if the issue has been resolved.
If the issue persists, you can also try power-cycling your internet router and modem as your console may be experiencing connectivity issues. Simply unplug the power cords from both devices and wait for 30 seconds before plugging them back in.
Power-cycling your console essentially clears its memory and resets all its connections. This can help fix various issues such as freezing, crashing, and network connectivity problems.
It is also recommended to power-cycle your console regularly, especially if you use it frequently, as it can help keep the system running smoothly.
In some cases, a power surge or a sudden loss of power can also cause technical issues with your console. Power-cycling can help reset the system and prevent any potential damage.
In conclusion, power-cycling your console is a simple yet effective method to solve various technical issues. It is also a good habit to regularly power-cycle your console in order to keep it running smoothly. If the issue persists, it is best to seek further assistance from the manufacturer or a professional technician.
Method 5: Update Router firmware
Updating the firmware on your router can help improve its performance and security. Just like any other piece of technology, routers also receive regular updates from their manufacturers in order to fix bugs, enhance features and strengthen security. It’s important to regularly check for and install these updates to ensure that your home network is running smoothly. Here’s how to update your router firmware:
Step 1: Check for Updates
The first step is to check if there are any updates available for your router. You can do this by visiting the manufacturer’s website or by logging into your router’s administrative interface. Look for a section or tab labeled “Firmware Update” or “Software Update.”
Step 2: Download the Firmware
Once you have located the firmware update, download it onto your computer. Make sure to download the correct version for your specific router model.
Step 3: Connect to the Router
In order to install the firmware update, you will need to connect to your router’s administrative interface. This can be done by typing in the router’s IP address into your web browser’s address bar. The IP address can usually be found on the bottom or back of your router or in the manual.
Step 4: Install the Firmware
Once you have accessed the router’s administrative interface, look for the “Firmware Update” or “Software Update” section. Select the firmware file that you downloaded in step 2 and follow the instructions to install it onto your router. This may take a few minutes and your router may restart once the update is complete.
Step 5: Reconfigure Your Settings
After the firmware update is complete, you may need to reconfigure some of your router’s settings. It’s important to check that all your devices are still connected to the network and that your custom settings have not been affected.
Step 6: Repeat the Process Regularly
Updating your router’s firmware should be done regularly to ensure that your network is running at its best. Set a reminder for yourself to check for firmware updates every few months.
In conclusion, updating your router’s firmware is crucial for improving its performance and security. It’s a simple process that can be done regularly to ensure that your home network stays up-to-date. Make sure to follow these steps to keep your router running smoothly.
Method 6: Setting up the connection Manually
If you’re having trouble connecting to a wireless network or your computer is not automatically detecting available networks, you may need to set up the connection manually. Here’s a step-by-step guide on how to do it:
Step 1: Check for the correct settings
Before you start setting up the connection manually, make sure you have the correct network settings such as the SSID (network name), security type, and password.
Step 2: Open Network and Sharing Center
To open the Network and Sharing Center, go to Control Panel > Network and Internet > Network and Sharing Center.
Step 3: Click on “Set up a new connection or network”
Under the “Change your networking settings” section, click on “Set up a new connection or network.”
Step 4: Choose “Manually connect to a wireless network”
From the list of available options, select “Manually connect to a wireless network” and click Next.
Step 5: Enter the network information
In this step, you will need to enter the network name (SSID), security type, and password. Make sure the “Start this connection automatically” box is checked if you want your computer to automatically connect to this network in the future. Then, click Next.
Step 6: Configure network settings
Once you have entered the network information, click on “Change connection settings” to configure the network settings. You can change the network profile, security type, and encryption type in this section.
Step 7: Connect to the network
Now, click on the network icon in your system tray and you should see the network you just set up. Select it and click Connect. If you entered the correct network information, you should be connected to the network.
Step 8: Troubleshoot if necessary
If you’re still having trouble connecting to the network, try troubleshooting the issue. You can access troubleshooting tools by right-clicking on your network icon and selecting “Troubleshoot problems.”
Manually setting up a wireless connection can be a bit time-consuming, but it can help you connect to networks that your computer was previously not detecting. Make sure you have the correct information and settings before setting up the connection to avoid any connectivity issues.
In conclusion, understanding the common error code CE-33984-7 on PS4 can save users time and frustration when trying to use their console. By following the simple troubleshooting steps, users can easily resolve the issue and continue enjoying their gaming experience. However, if the problem persists, it is recommended to contact Sony customer support for further assistance. With a bit of knowledge and patience, users can overcome this error and get back to playing their favorite games on their PS4. So, the next time you encounter the CE-33984-7 error code, don’t panic and follow the steps mentioned in this article to fix it. Happy gaming!